Changing your AEMO VPN password

AEMO Australian Energy Market Operator VPN Virtual Private Network (MarketNet AEMO's private VPN for Registered Participants. A network of more than 300 registered participants in the National Electricity Market, including market generators, transmission network service providers, distribution network service providers, and market customers.) passwords expire every 90 days. If a password is not reset in this timeframe, participants must contact AEMO Support Hub to reset it. Participants must have the following ready when calling AEMO Support Hub:

• Participant ID
• Secure Code

For more information about Data Network Connections including variable VPN, see Data Network Connection MarketNet.

Contacts

Contact External and internal business contacts, similar in functionality to an address book. A contact may be an internal contact within the participant organisation, or could be an external contact belonging to another market participant. AEMO Support Hub for any issue relating to enrolment or Password Resets on 1300 236 600, or log a request on our Contact Us page.