Passwords

Types of passwords

Participants have three types of passwords.

  1. AEMO VPN password. See Data Network Connection MarketNet for more information.

  2. Participant User password. This is the password used for both MSATS and EMMS systems login.

  3. Participant ID password. This is the FTP Participant File Server password.

Unlocking your account

To unlock an account, you must call AEMO Australian Energy Market Operator's support hub and provide your Participant ID Registered participant identifier; A company can have more than one Participant ID.'s Secure Code. Your Participant ID's PA Participant Administrator. Super-users who manage and perform system administration tasks for their own organisation’s participant users. can tell you the secure code if you do not know it.

Whenever a Participant User A Participant ID's users created and maintained by the Markets Portal PA in the URM. account is unlocked or password changed by the Support Hub, you must send an email confirming the request and stating the request was not a security breach. If you suspect a security breach you must report the matter to the Support Hub immediately so they can take action to secure your account.

Password recommendations

AEMO recommends following the Australian Cyber Security Centre (ACSC) guidelines for creating a secure password.

The strength of passwords is dependent on:

  • The length of the password (the longer the better).
  • The types of characters included in the password (better to include punctuation, special characters, characters, and numbers).
  • The combination of characters used (it is easy to guess days of the week, names of people, any real word).

The downside of using a complex password is the potential to forget it. Do not write it down as this clearly reduces security, but you could use a particular pattern of keys, using the shift key or holding the ALT key down select a number every second or third character, and include a special character.