Logging In

Six incorrect password attempts locks your account. To unlock it, contact your organisation's Participant Administrator Creates and maintains access to AEMO systems for their Participant ID users..

If you don't know who your company's PA Participant Administrator. Super-users who manage and perform system administration tasks for their own organisation’s participant users. is, contact AEMO Australian Energy Market Operator's support hub.

If you cannot see a menu item, it means you do not have access to the web application. Speak with your Participant ID Registered participant identifier; A company can have more than one Participant ID.'s Participant Administrator (PA) who can give you access rights.

For more details about participant administration and user rights access, see Guide to User Rights Management.

Environment access

The Markets Portal Web applications for registered participants only. Requires access to MarketNet. gives you a clear indication of the environment you are working in, providing a different banner colour for the menu:

  • The production environment does not have a banner.
  • The pre-production environment has a green banner at the top with the word pre-production.