Acknowledge or reject messages

Participant Users with the correct access rights can accept or reject B2B Hub Queue messages.

Acknowledge a single message

  1. Search for the message. For help, see Search the B2B hub queue.
  2. In the B2B Hub Queue Contents section, click the Context ID / File Name. For help, see .
  3. In the View Message interface, click Acknowledge/Reject Message.
  4. A message displays advising of success or failure, for example: SORD Participant ID B2B-1234 Success.

Acknowledge several messages

  1. Search for the message. For help, see Search the B2B hub queue.
  2. In the B2B Hub Queue Contents section, next to the messages to acknowledge, select the check boxes and click Acknowledge Selected Messages. For help, see .
  1. In the Create Message Acknowledgement - Accept interface, click Create.
  2. Validation is performed and a message displays advising of success or failure.

Reject a single message

  1. Search for the message. For help, see Search the B2B hub queue.
  2. In the B2B Hub Queue Contents section, in the Action column, click Reject. For help, see .
  3. In the Create Message Acknowledgements interface, click Create.
  4. Validation is performed and a message displays advising of success or failure.